# Helpdesk (Binshops) Bootstrap → Tailwind Migration Plan ## Objective Replace the Bootstrap 4 dependency on the Binshops ticket pages with Tailwind CSS, bringing the helpdesk UI into visual consistency with the rest of the Agency Pulse application. --- ## Current Architecture Summary - The Binshops package resolves its outer layout from the `master_template` database setting, currently set to `"helpdesk"`. - `resources/views/helpdesk.blade.php` is the outer shell. It loads **both** Bootstrap 4 (CDN) and the Vite/Tailwind bundle simultaneously. - A large inline `